Trump isn't the 1st president to want more room to entertain, longtime White House usher says

Trump has been talking about building a White House ballroom for years, even before he entered the political arena. In July, the White House announced a 90,000-square-foot space would be built on the east side of the complex to accommodate 650 seated guests at a then-estimated cost of $200 million. Trump has said it will be paid for with private donations, including from him.

The Republican president later upped the proposed ballroom’s capacity to 999 people and, by October, had demolished the two-story East Wing of the White House to build it there. In December, he updated the price tag to $400 million — double the original estimate.

Images of the East Wing being demolished shocked historians, preservationists and others, but Walters said there is a long history of projects on the campus, ranging from conservatories, greenhouses and stables being torn down to build the West Wing in 1902, to the expansion of the residence with a third floor, to the addition of the East Wing itself during World War II to provide workspace for the first lady, her staff and other White House offices.

“So there's always been construction going on around the White House,” Walters said.

Other presidents bemoaned the lack of space for entertaining

When Walters was on the job, the capacity of the largest public rooms in the White House was among the first topics he discussed with the incoming president, first lady and their social secretary, he said. The presidents he served all talked about the limited number of people the White House could handle.

When set up for a state dinner, the State Dining Room can hold about 130 people: 13 round tables each with seating for 10, Walters said. The East Room can accommodate about 300 chairs — fewer if space is needed for television cameras.

Trump complains often that both rooms are too small. He also has complained about the use of large tents on the south grounds, the main workaround for big events such as ritzy state dinners for foreign leaders. Walters said the tents had issues.

“When it rained, the water flows downhill and the grass became soggy, no matter what we tried to do,” Walters said. “We dug culverts around the outside of the tent to try and get the water." Tents damaged the grass, requiring more work to reseed it, he said.

Walters admitted it was a bit jarring to see the East Wing torn down, and said he had fond personal memories of the space. “I met my wife at the White House and she worked in the East Wing, so that was a joy for me,” said Walters, 79.

His wife, Barbara, was a receptionist in the visitors office during the administrations of Richard Nixon and Gerald Ford. The couple recently celebrated 48 years of marriage.

Broken bones alter usher's career trajectory

Walters owes his place in history as the longest-serving White House chief usher to the misfortune of a broken ankle.

He was 23 in early 1970, honorably discharged from the Army and looking for a job that would allow him to finish college at night. The Executive Protective Service, a precursor to the U.S. Secret Service, was hiring and accepted him.

But shortly before the graduation ceremony, Walters broke an ankle playing football. He could not patrol out of uniform, wearing a cast and hobbling around on crutches, so he was given a temporary assignment in the White House Police Control and Appointments Center. He stayed for five years.

“This injury also changed the course of my career,” Walters wrote in his memoir, “White House Memories: 1970-2007: Recollections of the Longest-Serving Chief Usher.” He gained an ”in-depth knowledge of the ways and security systems of the White House that would ultimately greatly benefit me in my future role in the Usher's Office."

A few months after being promoted to sergeant in 1975, he learned of an opening in the Usher's Office. He applied and joined as an assistant in early 1976.

A decade later, he was elevated to chief usher by Reagan, who gave Walters the top job in the residence overseeing maintenance, construction and renovation projects, and food service, along with administrative, financial and personnel functions. He managed a staff of about 90 butlers, housekeepers, cooks, florists, electricians, engineers, plumbers and others.

Walters retired in 2007 after 37 years at the White House, including a record 21 years as chief usher. He served under seven presidents, from Nixon to George W. Bush.

In that time, Walters saw a broad swath of presidential history: the only president who ever resigned, an appointed vice president become the only unelected president, a president be impeached and stay in office, a father and son become president and the Supreme Court decide the most closely contested presidential election in U.S. history.

He's often asked what he liked most about his work and “without hesitation I say it is getting to know and interact directly with the president, first lady, and other members of their family. It was an honor to get to know them with my own eyes and ears,” Walters wrote.